Warranties usually give us peace of mind, but they are not necessarily an indication of the quality of value. For peace of mind with your roofing, the better option is to hire a professional, reputable company. With quality materials and workmanship, you can be assured of getting a safe and reliable roof. This is more protection than a warranty can give.
Do You Really Need To Buy Roof Warranties?
The purpose of a warranty is to protect the manufacturer and its interests. Warranties are designed to minimize manufacturer costs throughout the warranty coverage period. It is more for them than you. But, this also does not mean that warranties are useless. They are important in that they show the level of confidence a manufacturer has in their products. Before you sign off on any roofing work, make sure you have the manufacturer inspect your roof and confirm the warranty they will be issuing. This way you can see just how confident they think their materials and workmanship will be.
Limit Your Need For A Warranty
Since warranties are not the most important part of your roofing project, there are things you can do to limit the need for a warranty. Working with a licensed, bonded, and reputable roofing contractor is the first step to making sure you get quality roofing. A quality company will work with salaried, experienced roofers and high-quality materials you can rely on. They also provide proper maintenance to minimize risks of leaks or damage.
Warranties Do Not Always Equal Value
When deciding on a roofing company or materials to use, the warranty should not be a significant factor in the decision-making process. Choosing a contractor should be based on experience, skills, reputation, and professionalism. A warranty indicates some aspect of quality but just because it covers more years than another contractor’s warranty, this does not mean it is a better solution. For example, a three-coat roof restoration system may come with a 12-year warranty for materials and labor. A four-ply built-up system comes with a 10-year warranty. This warranty period is shorter, but the roofing system is a better option as the materials have a much longer lifespan.
What Does A Manufacturer Warranty Cover?
Warranties cover materials that deteriorate prematurely. The damage or wear cannot be caused by neglect, alterations, or poor maintenance. Once the roofing is installed and paid for, manufacturers are only responsible for immediate leaks. You have to be working with a professional contractor for all maintenance during the time to ensure coverage. In some cases, the original warranty can be transferred but this is rare. In most cases, if the roof is not leaking, the manufacturer does not need to take any action. For example, a pre-installation inspection can cost $550 and a post-installation fee is $1500. Annual inspection fees can be $550 during the warranty period for all work beyond preventative maintenance. With a 10-year warranty, this adds up to $7000 in fees. You will typically be invoiced for this upfront and if you miss one year of inspections or maintenance, the warranty can become void.
Warranties Are Not Insurance
Even with a warranty, there are no guarantees. Problems can still occur and not all problems will be covered. Consequential damages to insulation, decking, or structure are not recoverable. Even if you take corrective action to fix the problems, you may be financially responsible. The county where the manufacturer’s headquarters is governs the warranty. Should you become involved in legal matters, you need to work with that jurisdiction and their local courts which can be a hassle.
Manufacturer Warranty Claim Process
All claims need to be submitted in writing along with proof of your purchase. This needs to be taken care of within 30 days of the leak being discovered. The manufacturer then has up to 90 days to inspect the damage. If the warranty does not cover the damage, you are responsible for paying for repairs. If you cancel the request, you may have to cover any fees that were incurred. If coverage is warranted, you will get the materials and labor required to cover the job.
Preventive Roof Care And General Maintenance
Every roof warranty will require regular maintenance to be performed annually. This is necessary to ensure proper drainage and to minimize the risk of leaking. However, maintenance is not a guarantee against leaking, but if the leaks occur naturally they ensure that the contractor will do what is necessary to prevent leaks.
Preventative care and regular maintenance are what make your roof last longer. Leaks can still happen with even the best-maintained roof, which is why a warranty is valuable. But it should not be the only reason you choose a contractor. Call us today for experience, materials, and workmanship that you can trust.