24 Hour Emergency Service
Our Management Will Coordinate Manpower To Address Your Emergency On The Same Day.
- Reasonable Rates
- Photos and Updates Promptly Supplied
- Repair Proposal Provided As Needed
To Ensure Quality Service Please Have The Following Information Ready:
- HOA Name
- HOA Address
- Homeowner Contact Information
ER Procedure During Normal Business Hours
8:00 AM – 4:00 PM:
Please direct all ER calls to 510-347-5400 x 130 or 131 and a technician will be dispatched accordingly.
All ER emails should be directed to firstname.lastname@example.org
When submitting a work order via e-mail, please be sure to include all relevant contact information of the complete property name, address, unit number, onsite contact, any gate codes or lock box codes and the issue at hand, and water entry point reported (if known).
ER Procedure During After Hours
4:00 PM – 8:00 AM:
Please call 510-377-2043 for any emergencies after 4:00 PM.
We will dispatch a technician as soon as schedule permits and provide an update as soon as we can. Temporary repairs will be made when on-site and a recommendation for permanent repairs will be provided, if necessary.
All rentals, materials and any needed sub-contractors will be billed at cost plus 20% mark up, if necessary.